2025-10-30 - Customer Insights - Meeting Minutes
Community Attendees:
@Kevin Scarr (VF)
@Rafal Artych (DT)
@Pedro Díez García (TEF)
Community Attendees:
LF Staff:
Date
Oct 30, 2025
Status: FINAL
Final Date for Comments: Nov 11, 2025
Agenda
Antitrust Policy
Issues review
Minutes
Management of WG
Official Timeline for Customer Insights WG settled to 14:00 UTC (15:00 CET, 16:00 CEST)
SubProject Information
CAMARA repository: https://github.com/camaraproject/CustomerInsights
Confluence Subproject site: CustomerInsights
Consolidated Work
N/A
Issues Review
Issue | Who | Status | Comments |
|---|---|---|---|
DT | ON-HOLD | 06/MAR: New Topic: Two levels of scoring precision in API. 20/MAR: TEF comments that business is aligned with the concept/idea of having different precision models in order to be able to monetize them with different API pricing. They do not see this concept as linked directly to a score model but to indicate different level of precision available for any scoring model, like a new input parameter that reflects the precision required. DT will share this internally to also get some feedback, also check how this is done in other WGs like device location, having different precision for the location of the device. 03/APR: Rafal will get information from Business side. As a comment a parameter could be accomodated in request to indicate the precision and if not indicated default precision is provided. Anyway, it is an observation and it is needed more details from Business before thinking in a technical solution. Also to check info from Operate APIs and TMF regarding the provision of a product and relationship to request a higher precision. 24/APR: DT is still pending to further check about this topic. DT comments another idea, if we consider scoring model as country specific, maybe indicate this scoring granularity based in some model in the response, but not sure if this would be needed. 15/MAY: No new information yet. Rafal is contacting Poland Operators to have feedback. Once he has compiled and consolidate this feedback WG can move forward with this discussion. 26/JUN - 09/JUL: No new information yet. Let’s keep ON-HOLD until having a resolution on this. Rafal is checking internally if the precision can be defined in the product (in the onboarding process, API Customer selects product (precision <-> price) and then there is no need for API parameter). Pedro will also check internally as talked offline. Kevin raises the good point of considering that as API consider two scales, one scale has wider range so it culd provide fine-grained score and in that way provide more precision. Also Pedro comments that this topic could be understood in two ways:
Good point to follow-up discussion also with Rafal. To be discussed in the next meetings 31/JUL - 21/AGO: Kept On-HOLD, Rafal under investigation of API Provisioning flow (Onboarding process). Pedro comments about TEF Product Business view is more aligned to have a concept that indicates precision rather than use a scoringType associated to a specific precision. 04/SEP - 30/OCT: Rafal will make a reminder regarding this topic to their business (no feedback yet by business unit). WG will follow-up this topic within Spring26 MetaRelease | |
DT | ON-HOLD | 24/APR: New issue opened by DT on 24/APR. It tries to manage the case in countries where there is personal identification number that changes when renewed but national identification number is kept from the first time it is generated (for instance this happens in Poland and it is a case in finantial procedures). It has also to discuss with Business Team. Some clarifications are commented by TEF, just to understand the topic. The “idDocument” concept refers to the national identification number that never changes (it is permanent) and in some countries the ID number of the document changes every time that document is renewed. 15/May: DT comments it is also pending to have information from Poland market, just to know whether both concepts would be required or only one (national identification number, i.e. idDocument). Rafal also comments about KnowYourCustomer/issues/197, where it is being discussed the support and indication of different idDocument types, just to have in mind for potential alignments. Pedro comments that even ID number of the document would not be required in the context of Customer Insights API, if 29/May: It is still pending internal feedback from DT. It seems it would be needed the new field, however no confirmation yet. In case the confirmation arrives after RC milestone it is commented it will not be a problem to include it, in order to consider for the Public Release. 12/JUN: No new information yet. Make reference to the issue opened in KYC Match KnowYourCustomer/issues/197. WG agrees on waiting up to how that topic moves forward in KYC Match group. Pedro indicates that reading the KYC Match issue has detected that “idDocument” concept was indeed the concept of inmutable person identifier (national identification number) and now it seems is being interpreted as the (Document ID number - temporal one that changes every time documentation is renewed) so it is exchanging the role with the new attribute proposed. 26/JUN - 21/AGO: No new information yet. Let’s keep ON-HOLD until having a resolution on this. Rafal is still waiting business feedback. 04/SEP - 30/OCT: Rafal will make a reminder regarding this topic to their business (no feedback yet by business unit). WG will follow-up this topic within Spring26 MetaRelease | |
TEF | ON-HOLD | 16/OCT: Issue Raised by TEF:
Security & Fraud Considerations
30/OCT: After internal checking, Pedro (TEF) indicates there is no correlation between ‘phoneNumber' and 'idDocument’ in business logic for the 2-legged scenario. That means the exception is not triggered in 2-legged case. Besides this, TEF is internally checking with their business and KYC team as there are similar situations in KYC-Match. Therefore it is proposed to set the issue On-Hold until reaching an internal conclusion on it. Kevin and Rafal also follows KYC subproyect so all will be synched. | |
AoB | WG |
| Implementation Status (Kevin asks about this topic):
Next Meetings:
|
AoB
N/A
Next Meetings
On Nov 27, 2025, 14:00 - 15:00 UTC (15:00 - 16:00 CET // 16:00 - 17:00 CEST) - Meetings Link