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2024-11-28 - Customer Insights - Meeting Minutes

2024-11-28 - Customer Insights - Meeting Minutes

Community Attendees:

@Kev Scarr (VF)
@Rafal Artych (DT)
@Pedro Díez García (TEF)

Community Attendees:

LF Staff:

 

Date

Nov 28, 2024

 

Status: FINAL

Final Date for Comments: Dec 10, 2024 


Agenda

Antitrust Policy

  • Sub-Proyect Kick-Off meeting

Minutes


Management of WG

  • Official Timeline for Customer Insights WG settled to 14:00 UTC (15:00 CET, 16:00 CEST)

    • Pending to manage Zoom Meetings @Pedro Díez García

    • @Rafal Artych comments that the project list is empty. Need to check also with LF


Consolidated Work

  • Initial Maintainers and CodeOwners set. If someone would like to be also maintainer and/or codeowner please comment


Issues Review

 

Issue

Who

Status

Comments

Issue

Who

Status

Comments

Update README with a short description of the scope of the repository · Issue #3 · camaraproject/CustomerInsights

DT, WG

PENDING

28/NOV: This issue is to be managed after Zoom meetings are in place and initial API information can be provided. With that a PR can be generated

Meetings Schedule · Issue #8 · camaraproject/CustomerInsights

TEF, WG

ONGOING

28/NOV: Issue will be kept open until Zoom Meetings are managed

Customer Insights User Stories · Issue #9 · camaraproject/CustomerInsights

TEF

NEW

28/NOV: Issue to cover initial User Stories. Related PR#10 created
Explained during the meeting the rationale of the Use cases. To be checked offline and provide comments. Other Use case are welcome to be gathered now or in the future. This document is mandatory for the MetaRelease

Customer Insights API Baseline Proposal · Issue #11 · camaraproject/CustomerInsights

TEF

NEW

28/NOV: Issue to cover Baseline API proposal for discussion. Related PR#12 created

 

Main Points indicated:

  • Algorithm generating the rating: @Kev Scarr indicates we would need to agree on an aligned algorithm rules to generate analogous ratings from Telco Operators. @Pedro Díez García indicates this is not part of the design but the underlying BE logic that provide the score. And yes, we need to talk about that in order to reach an alignment.
    VF is beginning to work in solutions for this kind of solutions. TEF has a pilot in VIVO (BR) and will compile information to check solution in place. DT has solutions in some central European countries and also check internally

  • Rating Models: Two initial Models presented, other model could also be incorporated by other Operators based on their business needs. At least TEF is using the “veritasIndex” Model (solution in BR)

    • WG agrees that a future discussion, not in terms of definition, but in the context of GSMA OGW is to have alignment in the (minimum) set of models to be supported by a Telco operator for interoperability purposes.

  • Error Model: Initial approach but that will have to be enhanced / corrected with the upcoming agreements from Commonalities within MetaRelease Spring 25.

  • Regulations Constraints: @Rafal Artych comments that internally each telco review the wording used within the context of the API to check if any legal regulation problem could exist, and based on that make some rewording. to be checked internally by all.

PR will be reviewed offline and provide comments

AoB

WG

 

Need to generate a “parent” issue to compile MetaRelease Spring 25 actions:
- API release tracker
- User Stories
- API Spec
- API Readiness Checklist
- API testing

Sub-Project Information:
CAMARA repository: GitHub - camaraproject/CustomerInsights: Repository to describe, develop, document and test ServiceAPIs for CustomerInsights
Confluence Subproject site: CustomerInsights

 

AoB

  • N/A

 

Next Meetings

  • On Dec 12, 2024, 14:00 - 15:00 UTC (15:00 - 16:00 CET // 16:00 - 17:00 CEST) - Temporal Meetings Link



Topic 1

  • Comments

Action items